Breakdown

Breakdown services for truck and car: 24h anywhere in Europe

Breakdown Services for truck and car

Whether it is a towing service, fixing a tyre, or even a defective car: We provide customers in 40 European countries with immediate help round the clock. In 92% of all cases, breakdowns can be handled directly on site.

Benefits for DKV customers:

  • adhire to schedules
  • minimising downtimes
  • reducing additional costs

Become customer

Free emercency number:

00800 36524365

Emergency numbers for all countries


Breakdown services - Overview

  • Free information service: Information about the nearest garage, filling station or other DKV Service station
  • Spare parts supply: Locating spare parts and forwarding them to the garage
  • Hire vehicles: Arranging suitable replacement vehicles
  • Europe-wide Service Network: Full coverage network for immediate assistance: more than 9,000 service partners for breakdown assistance, repairs, tyre service, wash- and hire service, as well as transport escort service
  • Invoice inspection: Competent control pays off: Detailed inspection of breakdown service providers' charges prior to invoicing
  • Electronic breakdown log: Upon request, a breakdown log is provided, including all reports, inquiries and releases

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  • Security services: Your mobile "rescue service" in case of an instant need for cash on the spot during emergencies. LUNADIS, our sister company, covers the kinds of services of the DKV MOBILITY SERVICES Group not called for every day in the operation of your transport business.).
  • Organisation of vehicle return transports
  • Organisation of vehicle load transfers
  • Assistance with vehicle glass damage
  • Interpreter services
  • Mediation of attorneys
  • Booking hotel rooms for drivers and possibly passengers
  • Support for the replacement- or recovery of documentation

General Information on DKV ASSIST (PDF)