Breakdown

Truck breakdown assistance: We ensure mobility. Anywhere in Europe.

Breakdown? Help is on its way!

DKV ASSIST includes all the familiar DKV ASSIST and much more. Whether it is a towing service, fixing a tyre, or even a defective car: DKV ASSIST provides customers in 40 European countries with immediate help round the clock.
Call the toll

free emergency number

00800 36524365

where you will only reach experienced professionals. All DKV Service partners fulfil strict quality guidelines and have access to state-of-the-art equipment.

Emergency numbers for all countries (PDF)

General information on DKV ASSIST (PDF)

In 92% of all cases, breakdowns can be handled directly on site.

Notfall-Service

Comprehensive service for more efficiency and comfort

Adhering to schedules, minimising downtimes, reducing additional costs, ensuring mobility – DKV ASSIST thinks ahead, not just helping in case of breakdowns, but providing transport companies with comprehensive solutions:

  • Free information service: Information about the nearest garage, filling station or other DKV Service station
  • Spare parts supply: Locating spare parts and forwarding them to the garage
  • Hire vehicles: Arranging suitable replacement vehicles
  • Europe-wide Service Network: Full coverage network for immediate assistance: more than 9,000 service partners for breakdown assistance, repairs, tyre service, wash- and hire service, as well as transport escort service
  • Invoice inspection: Competent control pays off: Detailed inspection of breakdown service providers' charges prior to invoicing
  • Electronic breakdown log: Upon request, a breakdown log is provided, including all reports, inquiries and releases
  • Security services: Your mobile "rescue service" in case of an instant need for cash on the spot during emergencies. Since January 2018, the following services will be offered and invoiced by our sister company LUNADIS GmbH + Co. KG. LUNADIS covers the kinds of services of the DKV MOBILITY SERVICES Group not called for every day in the operation of your transport business.).

DKV ASSIST also offers the following services:

  • Organisation of vehicle return transports
  • Organisation of vehicle load transfers
  • Assistance with vehicle glass damage
  • Interpreter services
  • Mediation of attorneys
  • Booking hotel rooms for drivers and possibly passengers
  • Support for the replacement- or recovery of documentation


Apply for the DKV CARD now