DKV Euro Service: News and press releases
The DKV MOBILITY SERVICES Group and its trading company DKV Euro Service took second place in the Digital Leader Award 2018, in the “Creative Impact” category. An independent jury of experts with renowned representatives from business, science and the media awarded the Group for their comprehensive digitalisation project. Dr. Hendrik Rosenboom, Chief Digital Officer / Managing Director, DKV MOBILITY SERVICES BUSINESS CENTER GmbH + Co. KG, received the award on 28 June 2018 during an exclusive evening event in the BOLLE ceremonial hall in Berlin.
Configure fuel card functions and order toll boxes online
“The award sounds the starting signal for our digital business,” says Dr Hendrik Rosenboom. “With the first digital project, we intend to rationalise all our customer forms and achieve end-to-end automation of all the processes.” The company began a three-year transformation of its IT systems in 2016. One of the first steps was to implement a platform suitable for all future digital services. In the Digital Front Office, customers are able to configure their fuel card functions in real time and order toll boxes quickly and easily online using the customer portal.
Department for digital solutions set up
While this was going on, DKV Euro Service set up a special department for the development of new digital products and services. The first products are a standard online configurator for all European and Russian truck tolls, and the “Fuel Saver”, which analyses the driving behaviour of truck drivers. The service promotes fuel-saving driver behaviour on the basis of the results. Savings can be of the order of 10%. Further digital solutions are already being developed and currently undergoing trials with DKV customers.
Digital business models contribute to sales
Digital business models are expected to make a noticeable contribution in their own right to sales at DKV Euro Service over the next five to ten years. To achieve this, the DKV Group intends to serve fleet customers as a partner they can depend on to reliably and digitally manage significant pools of costs.
The Digital Leader Award is a competition that recognises business leaders and managers who have been role models in the digital transformation of their companies. It seeks to honour digital leaders and outstanding achievements in the digitalisation of their organisations. The Digital Leader award is an initiative created by IDG Business Media and Dimension Data.